The Beadcage / Retired Trollbeads gladly accepts orders from all over North America. Available product lines, shipping rates and fees may vary depending on the deliver address for your order.
How are items shipped?
We use mainly two types of carriers for shipping (UPS & USPS).
What about Alaska, Hawaii, or APO/FPO addresses?
Some items cannot be shipped to these destinations.
3 to 5 business days
Alaska, Hawaii: Deliveries may take longer; some items cannot be shipped to AK/HI
APO/FPO: Deliveries may take up to 21 days; some items cannot be shipped to APO/FPO addresses
Items cannot be shipped via UPS to P.O. boxes
Shipping and handling charges are based on the delivery option you choose. You'll see the shipping cost listed on the " Delivery Information" page during checkout.
Ordering: Ordering multiple quantities?
Please be aware that our availability estimates are intended for single-quantity orders. Orders for multiple quantities of the same item may take longer to process.Note:
In-stock items often enter the shipping process immediately, so it is difficult to change an order containing in-stock items. When ordering such items, please double-check the details of your order before submitting it.
The Beadcage/Retired Trollbeads Return Policy
7 days from purchase you may return item for refund. Please leave tags with the item and keep receipt.
8-28 days you can get a store credit/gift certificate.
All gifts returned in 28 or less can receive store credit/gift certificate.
We reserve the right to refuse to return an item if damaged or signs of wear.